Just before Thanksgiving, I had had enough with our realtor. Quick summary:
August - signed contract with friendly, honest, down-to-earth realtor
September - having some connection issues with our realtor.
October - wishing the freakin' realtor would show some initiative and... call us sometime
November - cursing the day we signed with realtor. Considering taking the person who recommended her off of the Christmas card list. It really shouldn't take 5 phone calls on my part to mention that I'd like more communication (as in.. any), right?
So... I pulled out my handy binder where I've been keeping notes on stuff we like about different houses, and documentation with communication stuff. The documentation was all of 3/4 of a page long. And so...
I called her boss and let him know what a terrible job she was doing for us.
And he said, "ohmygosh! I'm sorry. Let's get you working with someone who will do a good job." He asked, and I gave him permission to share my documentation with realtor #1.
The next day she called me to say she was sorry, and to explain.
And then I was really tested because she had just been diagnosed with clinical depression. Like, Brian Wilson depression where she didn't get out of bed for two months. But now she's on meds and seeing a counselor, and would we consider giving her a second choice?
"What?!" I know that's what your mind is screaming, because that's what mine did too. I'm pretty sure she didn't hear my mind over the cell phone, though. I told her that I was very sorry that she had to go through that, that I was glad she was getting some help, and feeling better. I asked her to continue to take care of herself. I then informed her that I would not be able to give her another chance, as this is a huge deal for Jim and I, and any confidence that she had earned in the meeting and walk through of our house had been lost.
I know I did and said the right thing, but it still bothers me. A teeny percentage of me wishes I could have given her another shot. But that's not the percentage that wants/needs a house with a hall closet, a fenced in backyard, and a better school district for the youngin's.
We are now onto realtor #2 who pretty much knocked our socks (and $10,000 of the asking price) off. This woman is pretty much going to sell our house. We have it off the market for a few weeks. To give us time to celebrate Christmas in the comfort of our clutter/cookie making mess, and to let the house and our psyche rest from a little post traumatic stress caused by realtor #1.